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PRIVACY POLICY

Introduction

At www.solehavenq.shop, we prioritize your privacy as much as you value your footwear. Trust is the foundation of our relationship with customers, and we are committed to transparency in how we handle your personal information. This policy outlines our practices to ensure you feel secure while exploring our diverse collection of adventure-ready footwear.

Information We Collect

When you interact with our site, we collect both automatic and voluntary data. Technical details like your IP address, browser type, and device identifiers help us optimize your browsing experience. When you make a purchase or create an account, we may request personal details such as your email, shipping address, and payment information to fulfill your order seamlessly.

How We Use Your Data

Your data serves multiple purposes tailored to enhance your experience. From processing orders for our Insulated Hiking Boots to sending personalized recommendations for Suede Oxford Shoes, we use information to deliver relevant content. Customer service inquiries, account management, and marketing improvements are also driven by insights gathered from your interactions with our platform.

Cookies and Tracking Technologies

Cookies help us remember your preferences, whether you're browsing Weatherproof Trekking Shoes or High-Top Canvas Sneakers. Functional cookies ensure smooth checkout processes, while analytical cookies track trends like popular searches for Adjustable Beach Sandals. These technologies allow us to refine our inventory and suggest products aligned with your adventure needs.

Data Security Measures

Protecting your information is non-negotiable. We employ encryption protocols for sensitive data like payment details and restrict internal access through role-based permissions. Regular security audits and staff training further safeguard against unauthorized access or breaches, ensuring your trust in our platform remains unshaken.

Third-Party Sharing

To deliver your Classic Leather Brogues or Slip-On Trainers, we collaborate with trusted logistics and payment partners. Shared data is limited to necessary operational details, and all third parties adhere to strict confidentiality agreements. Advertising partners may receive anonymized insights to improve ad relevance, but never personally identifiable information.

User Rights and Contact

You retain control over your data. Requests to access, update, or delete your information can be directed to our dedicated privacy team at [email protected]. We respond promptly to inquiries and honor opt-out preferences for marketing communications. Your adventure with us should always feel secure and on your terms.

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